sQuid launch day
sQuid cashless payment for school dinners was launched today and all things considered it went much more smoothly than we anticipated. This was partly thanks to Carol the sQuid representative who spent the whole day here at St Mary's making sure everyone was happy with the new online system but also due to our parents keeping their heads and registering in a timely fashion. Staff found the process a lot easier than anticipated with things going well in the classrooms over the morning.
Please remind children to be patient while they wait for their dinner choices - this is a brand new system for us all and it will take a little time while we all get used to it. This is especially true of our wonderful kitchen staff and dinner ladies who are very much on the front line of this new system.
It's important that you keep your accounts topped up with enough credit to pay for your child's meals. Our policy is quite stringent in that without the credit to pay for a hot dinner on the day you will receive a phone call from the ladies in Admin requesting you provide a sandwich for your child to eat instead.
If you are having trouble with the payment system sQuid have a dedicated team available to help you at firstname.lastname@example.org and they aim to return your email within 1 hour.